Privacy Policy
Froggy's Fog, LLC respects your privacy. This policy explains what we collect, why, and your choices.
What we collect
- Information you give us: name, billing and shipping address, email, phone, order details, tax-exemption certificates, and messages you send us.
- Payment information: processed by our payment providers; we do not store full card numbers.
- Automatic information: device and browser type, pages viewed, referring site and similar data collected through cookies and tools such as Google Analytics/Tag Manager.
How we use it — to process and ship orders, provide support and warranty service, prevent fraud, meet tax and legal requirements, improve the website, and send product news if you opt in.
Who we share it with — only service providers who help us run the business: shipping carriers (FedEx, UPS, USPS), payment and financing processors, our fraud-prevention partner (Signifyd), our e-commerce platform (Cart.com), and analytics providers; and authorities when required by law. We do not sell your personal information or rent our email list.
Cookies — used to keep your cart and login working and to measure site traffic. You can block cookies in your browser, but checkout may not work properly.
Your choices — unsubscribe from marketing using the link in any email or by writing to sales@froggysfog.com. You may ask us to access, correct or delete your information, subject to records we must keep for tax, warranty and legal purposes.
Security and retention — we use reasonable safeguards and keep order records as long as needed for business, tax and legal purposes.
Children — our site is not directed to children under 13, and we do not knowingly collect their information.
Changes and contact — we post updates here with a new effective date. Questions:
sales@froggysfog.com
615-469-4906
302 Rutherford Lane, Columbia,TN 38401